The journey from strategic vision to excellence in implementation can be challenging. We have worked with the best to shape competitive business strategies and to ensure that they are integrated down to the granular operational level.
Experienced partners:
Strategy & Implementation Guides
Consultant
Design processes to scale successful learnings across the organization.
Implement performance metrics and KPIs to measure effectiveness.
Continuously refine strategies and tactics based on data and feedback.
Facilitator
Create and lead workshops that harness the collective intelligence of participants.
Ensure sessions are focused, inclusive, and outcome-driven.
Promote a culture of continuous learning and information sharing.
Coach
Offer regular, constructive feedback to enhance individual performance.
Foster a culture of mentorship and continuous talent development.
Establish a train-the-trainer program to scale learnings and development.
Roadmap to delivering results:
The 4 basecamps of the path from base to summit
Basecamp 1:
Alignment
49% of companies fail to align on strategy at the top. This results in a disconnect between strategic plans and day to day operations. We work with leadership teams to bridge the gap and fully align on strategic priorities.
Basecamp 2:
Communication
Communicating your company’s strategy and vision internally is more crucial than ever Our approach transforms complex strategies into clear, compelling, engaging narratives that resonate across all levels of your organisation.
Basecamp 3:
Commitment
Once a strategy is in place on paper. does not mean that it will get done. We work with business units to translate vision into committed goals, deliverables and ways of working.
Basecamp 4:
Traction
Traction is where the rubber meets the road with the flawless execution of promised deliverables. We work hands on with teams on the ground to delivering the promised results.
Business areas in which we help our clients to excel:
Transforming strategy into results
We guide leading companies from strategy to implementation in the area of customer growth.
A1 Group
We guided the corporate strategy development and implementation of the largest Telco group in CEE and helped them to turn “Empowering Digital Life” into action and become a more modern, agile organisation.
Shaping and implementing a strategy of transformation from selling SIM cards to creating digital products and services
With the group leadership team shaped the company strategy
Launched the 1st agile team as a prototype for a new way of working
Worked with key leaders to scale agile ways of working and approaching customer needs across multiple business units
Worked with group HR to shape more powerful EVP that stemmed from the business strategy
Continue to work with A1 on strategy implementation for HR, ESG strategic pillars
We guided the corporate strategy development and implementation of Alpha Bank (2nd largest bank in Greece) to become leader in customer experience and transform into a customer centric culture.
Implementation of a core strategic pillar, customer centric culture
Designed and deployed a department from scratch including people, roles, personal KPI’s, ways of working, job descriptions
Defined key metrics and processes for delivering CX across the organisation
Implemented a company wide program to promote customer centricity as a daily activity
Created and launched a leadership program to support CX and senior management get closer to customers and their needs (seeing leaders in action was critical in making the organisation see that strategy was fully supported
Vodafone shifted their strategy from one of connectivity and selling SIM cards to a focus on digital digitalisation and technology. We guided the company in translating the new customer value proposition into action across all customer facing activities; products, services, customer experience and communication.
Integration of a new strategy into all aspects of customer value creation
Customer segment prioritisation and redefinition
Innovation roadmap for incremental and disruptive innovation
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